100% Pass Quiz 2025 Service-Cloud-Consultant: Salesforce Certified Service cloud consultant Fantastic Valid Exam Pass4sure
100% Pass Quiz 2025 Service-Cloud-Consultant: Salesforce Certified Service cloud consultant Fantastic Valid Exam Pass4sure
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The Salesforce Certified Service cloud consultant (Service-Cloud-Consultant) mock exams will allow you to prepare for the Service-Cloud-Consultant exam in a smarter and faster way. You can improve your understanding of the Service-Cloud-Consultant exam objectives and concepts with the easy-to-understand and actual Service-Cloud-Consultant Exam Questions offered by Lead2PassExam. Lead2PassExam makes the Service-Cloud-Consultant Practice Questions affordable for everyone and allows you to find all the information you need to polish your skills to be completely ready to clear the Service-Cloud-Consultant exam on the first attempt.
To prepare for the Salesforce Service-Cloud-Consultant Exam, candidates should have experience working with the Salesforce Service Cloud and should be familiar with its features and functions. There are numerous resources available to help candidates prepare for the exam, including study guides, practice exams, and training courses. Candidates should also take advantage of the Salesforce Trailhead learning platform, which provides free online training and resources.
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Service-Cloud-Consultant Valid Exam Pass4sure & Free PDF Salesforce Realistic Reliable Salesforce Certified Service cloud consultant Study Materials
The emerging Salesforce field creates a space for Salesforce Certified Service cloud consultant (Service-Cloud-Consultant) certification exam holders to accelerate their careers. Many unfortunate candidates don't get the Salesforce Service-Cloud-Consultant certification because they prepare for its Salesforce Certified Service cloud consultant (Service-Cloud-Consultant) exam questions from a Salesforce Service-Cloud-Consultant exam that dumps outdated material. It results in a waste of time and money. You can develop your skills and join the list of experts by earning this Salesforce Certified Service cloud consultant (Service-Cloud-Consultant) certification exam.
Salesforce Service-Cloud-Consultant is a certification exam that validates the expertise of professionals in the Salesforce Service Cloud domain. It is designed for individuals who have experience in implementing and managing Service Cloud solutions for their clients. Service-Cloud-Consultant Exam is conducted by Salesforce, the leading provider of cloud-based CRM solutions in the world.
Salesforce Certified Service cloud consultant Sample Questions (Q36-Q41):
NEW QUESTION # 36
Cloud Kicks is preparing to support customers through SMS text messaging and WhatsApp. Support agents will need to easily switch between multiple customer conversations. Which two features will help meet the requirements?
Choose 2 answers
- A. Service Console
- B. Messaging
- C. Social Customer Service
- D. Chat
Answer: A,B
NEW QUESTION # 37
Universal Banking needs to provide a public knowledge base on its website. The company has three product groups (Personal Banking, Mortgage, and CDs) and needs to display information and address common questions about each product area. How should Knowledge be configured? Choose 2 answers.
- A. Create two article types to display information (Question/Answer, Product Info).
- B. Create three article types for each product area (Personal Banking, Mortgage, CD).
- C. Create three data categories for each product area (Personal Banking, Mortgage, CD).
- D. Create two data categories to display information (Question/Answer, Product Info).
Answer: A,C
NEW QUESTION # 38
service representatives are complaining that their lightning service console is too crowded Making it difficult to find tab and features required. After reviewing service console all configured features are required.
- A. Configure Macros
- B. Enable keyboard shortcuts
- C. Create multiple console layouts
- D. Define criteria-based record page components
Answer: D
Explanation:
Defining criteria-based record page components is a solution that can address the issue of the Lightning Service Console being too crowded for service representatives. Criteria-based record page components allow administrators to customize which components are displayed on a record page based on certain conditions, such as record type, field value, or user profile. This can help declutter the console and show only relevant components for each case. Verified References: :
https://help.salesforce.com/s/articleView?id=sf.console2_components_overview.htm&type=5 :
https://help.salesforce.com/s/articleView?id=sf.console2_components_criteria_based.htm&type=5
NEW QUESTION # 39
Universal Containers assigns its contact center agents to certain interaction channels and would like to optimize the agents' desktop based on their assigned interaction channels.
What is the best solution?
- A. Create case page layouts for each interactionchannel and assign them to different agent profiles.
- B. Create a Salesforce Console for Service layout and allow the agents to drag and drop the components they need.
- C. Create multiple Salesforce Console for Service applications and configure them based on user's requirements.
- D. Createmultiple agent console applications and configure the Iayout based on the user's requirements.
Answer: C
NEW QUESTION # 40
UC is concerned with system performance in its contact center because the number of records has exceeded 40
million. What platform functionality might be affected by the number of contact records?
- A. Contact related list load time
- B. Contact view page load time
- C. Contact report run time
- D. Contact list view edit time
Answer: C
NEW QUESTION # 41
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